But some vendors & correspondents are bad about putting suite numbers on the mail. Most people who live in apartments or other multi-family homes are familiar with misdirected or "undeliverable" mail that lacks the apartment number.
This new person started dropping off ALL the mail with no suite numbers in one company's reception area, and just leaving it there. This tenant was suddenly made responsible for sorting and delivering everyone else's mail. Not an impossible task, to be sure, but ... but it's not right.
Understandably, the tenant was upset, and filed complaints with every postal official in town, up to and including the local postmaster. The next day, when the letter carrier came by with the basket o' mail, the tenant's office manager started to unload on said carrier.
The carrier got all huffy, and said, "You have to put the suite number on the address - it's the law." Office manager asked for a copy of that. Carrier started lecturing; office manager asked how long the USPS had been expecting others to do their deliveries for them, and pointed out that the building's been here for 10 years, and this hadn't been a problem until now.
The carrier has asked to be reassigned, so I'm told, so we may get our old carrier back. I hope so.
On a related topic, there's something else. I got this communication via e-mail from an employee in the building, this morning:
I filed a change of address four times now, once in person and three on line at their request and at a charge of $1.00 per request, and here I am – four months later – still no mail! Oh wait a minute, I must clarify that. I have received about eight change of address confirmations at my new address from the postal service. I have worked my way up the chain with complaints and all they can say is “you need to file another address change with your original post office.” That hasn’t worked the last four times, what will five do?
And now we're supposed to feel sorry that the Postal Service is in dire financial straights?