15 September 2011

Post Office Follies

The mail carrier in the building where I work was recently replaced by another; the new person (name & gender withheld to protect the guilty) decided that putting the mail in the mailboxes was too much trouble. You need to know that the previous letter carrier knew the tenant companies' names, and would put their mail in their clearly-labeled mailbox.

But some vendors & correspondents are bad about putting suite numbers on the mail. Most people who live in apartments or other multi-family homes are familiar with misdirected or "undeliverable" mail that lacks the apartment number.

This new person started dropping off ALL the mail with no suite numbers in one company's reception area, and just leaving it there. This tenant was suddenly made responsible for sorting and delivering everyone else's mail. Not an impossible task, to be sure, but ... but it's not right.

Understandably, the tenant was upset, and filed complaints with every postal official in town, up to and including the local postmaster. The next day, when the letter carrier came by with the basket o' mail, the tenant's office manager started to unload on said carrier.

The carrier got all huffy, and said, "You have to put the suite number on the address - it's the law."  Office manager asked for a copy of that. Carrier started lecturing; office manager asked how long the USPS had been expecting others to do their deliveries for them, and pointed out that the building's been here for 10 years, and this hadn't been a problem until now.

The carrier has asked to be reassigned, so I'm told, so we may get our old carrier back. I hope so.


On a related topic, there's something else. I got this communication via e-mail from an employee in the building, this morning:
I filed a change of address four times now, once in person and three on line at their request and at a charge of $1.00 per request, and here I am – four months later – still no mail! Oh wait a minute, I must clarify that. I have received about eight change of address confirmations at my new address from the postal service.  I have worked my way up the chain with complaints and all they can say is “you need to file another address change with your original post office.” That hasn’t worked the last four times, what will five do?


And now we're supposed to feel sorry that the Postal Service is in dire financial straights?

4 comments:

North said...

I had a GREAT GUY as a mailman for almost a decade.

He was replaced by a chick that would leave packages (I get a lot for my business) just setting under the mailbox 500 feet from my house. (Hey everybody! Here is some expensive equipment you can steal and sell on eBay!)

She was replaced by a mailman that weighs over three big bills. He was warned by the post office not to play that game. Now he pulls up on my driveway and waddles over to the door. Rather than walking up 8 steps, he throws packages on to my stoop.

First damaged package and the video of this "delivery" will get him fired.

Long gone are the days when the post man was anything other than an annoyance. Decades ago my mom would make her mailman and his wife cookies around Christmas.

Duke said...

Snail Mail is almost extinct. About the only reason they exist anymore is for packages and the few of us dinosaurs who rely on it. 99% of what I get is junk mail.

Anonymous said...

One isn't enough:

American Postal Workers Union - AFL-CIO

National Association of Letter Carriers

National Postal Mail Handlers Union

National Rural Letter Carriers Association
*****************
Not that I suggest any cause and effect... ;)
Q

joated said...

Meanwhile, USPS is possibly closing our rural post office where we get excellent service by name, number or what have you. We'll either be assigned to a post office about 6 miles away if we keep our PO Box (said office has a small parking lot that is often jam packed now) or we'll have to go for delivery to our door--which the delivery person will not like in the winter--I can guarantee that! Plus all our subscriptions and bills will require a change of address. What a PITA!